Terms & Conditions — bce99

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and bce99 ("Company", "we", "us", "our") governing your access to and use of the bce99 platform, including all casino games, sports betting markets, promotional offers, and ancillary services made available at bce99.org and its associated subdomains and applications.

By creating an account, making a deposit, or using any feature of the bce99 platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease use of the platform and close your account. bce99 reserves the right to update or amend these Terms at any time. Continued use of the platform following any such update constitutes acceptance of the revised Terms.

Key Terms at a Glance

1. Eligibility

Access to and use of the bce99 platform is permitted only to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the platform:

• You are at least 21 years of age. bce99 strictly prohibits access by any person under the age of 21, regardless of the legal gambling age in their jurisdiction.
• You are a natural person acting in your own capacity, not as an agent or representative of any third party, and you are not registering on behalf of any other individual or legal entity.
• You are registering and using the platform from a jurisdiction in which online casino gaming and sports betting is not expressly prohibited by applicable law. It is your sole responsibility to ensure compliance with any local regulations before registering.
• You have not previously been excluded or suspended from bce99 or any affiliated platform, and you are not subject to a self-exclusion or cooling-off period at the time of registration.

2. Account Registration and Verification

To access the full range of services offered by bce99, you must create a registered account. Each user may hold only one account on the platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the permanent closure of all associated accounts and forfeiture of any associated balances.

2.1 Registration Information

During registration, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to update this information promptly if it changes. bce99 reserves the right to request documentary evidence verifying any information provided at any time, including for the purposes of Know Your Customer (KYC) compliance and anti-money laundering (AML) procedures.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any third party under any circumstances. bce99 shall not be liable for any loss or damage arising from your failure to maintain the security of your account. If you suspect that your account has been accessed by an unauthorised party, you must notify bce99 support immediately via live chat. bce99 may, at its sole discretion, suspend your account pending investigation.

3. Deposits, Withdrawals, and Payment Methods

bce99 processes all financial transactions in Bangladeshi Taka (BDT). The platform supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard, subject to availability. bce99 reserves the right to add, remove, or modify available payment methods at any time without prior notice.

3.1 Deposits

All deposits must be made from a payment account registered in the name of the bce99 account holder. Third-party deposits are not permitted. Deposits are subject to a minimum amount as notified on the bce99 deposit page from time to time. bce99 does not charge fees on deposits; however, your payment provider may apply their own processing fees, for which bce99 accepts no responsibility.

3.2 Withdrawals

Withdrawal requests are subject to the following conditions:

• The withdrawal method must match the deposit method used to fund the account for the relevant funds. This is a standard anti-money-laundering control.
• All active wagering requirements attached to any bonus funds in your account must be fully satisfied before a withdrawal of real-money funds can be processed.
• bce99 processes approved withdrawal requests within 1 to 3 business days. Processing times may vary depending on the payment method selected and the outcome of any applicable security review.

4. Bonuses and Promotional Offers

bce99 offers various promotional incentives to eligible players, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. All bonuses are subject to the specific terms and conditions published at the time each promotion is offered. In the event of any conflict between these general Terms and the specific terms of a particular promotion, the promotion-specific terms shall prevail.

4.1 Wagering Requirements

Unless otherwise stated in the applicable promotion terms, all bonus funds awarded by bce99 are subject to a wagering requirement (rollover) that must be met before any winnings derived from bonus play can be withdrawn. The applicable wagering requirement multiplier and the games eligible for wagering requirement fulfilment are specified in each promotion's dedicated terms page. Attempting to withdraw bonus funds before completing the wagering requirement will result in forfeiture of the bonus and any associated winnings.

4.2 Bonus Abuse

bce99 employs automated and manual risk-monitoring systems to detect irregular wagering patterns, collusive play, or any strategy designed to exploit promotional terms without assuming genuine risk. If bce99 determines, in its sole reasonable discretion, that a player has engaged in bonus abuse, bce99 reserves the right to void any bonuses and associated winnings, reclaim any amounts that were wrongly credited, and/or permanently close the player's account. Determinations made under this clause are final and binding.

5. Game Rules, Integrity, and Fair Play

All casino games and sports betting markets available on bce99 are provided by third-party software providers, including Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and Ezugi. Each game is governed by its own internal rules, which are accessible within the game interface. Results for all casino games are determined by independently certified random number generator (RNG) technology. Sports betting results are determined by the official result of the relevant sporting event, as confirmed by the governing body of that sport.

In the event of a technical malfunction during a game session — including server errors, disconnections, or software failures — bce99 reserves the right to void any affected bets and return the relevant stake to the player's account. bce99 is not liable for any loss of potential winnings resulting from technical malfunctions beyond its reasonable control. Any dispute regarding a game outcome must be submitted to bce99 support within 72 hours of the disputed game session.

6. Responsible Gaming

bce99 is committed to promoting safe and responsible gambling. All games and betting markets on bce99 are strictly for entertainment purposes and are available exclusively to players aged 21 and above. bce99 provides the following responsible gaming tools to all registered account holders, accessible at any time from Account Settings:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account. Once set, a limit may only be decreased immediately; any increase to a deposit limit is subject to a 72-hour cooling-off period before it takes effect.
• Self-exclusion: Players who feel they need a break from gambling may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. During a self-exclusion period, the account is locked and no deposits, wagers, or logins are permitted.
• Reality checks: Players may enable session time reminders that display elapsed playing time at configurable intervals, encouraging players to take regular breaks and review their activity.

7. Prohibited Activities

The following activities are strictly prohibited on the bce99 platform. Any player found to have engaged in any prohibited activity will be subject to immediate account suspension, permanent closure, forfeiture of all account balances, and may be reported to relevant authorities where applicable:

• Money laundering, terrorist financing, or any use of the platform to conceal the proceeds of criminal activity, including depositing funds derived from illegal sources.
• Registering more than one account on the platform, whether under the same identity or any alternative identity, for any purpose whatsoever.
• Using automated software, bots, scripts, artificial intelligence tools, or any other technical means to interact with the platform in a way that is not consistent with normal human play.
• Colluding with other players, including sharing information about hand cards in live dealer games, coordinating bets to guarantee mutual profit, or otherwise manipulating the outcome of any game or market.
• Providing false, misleading, or fraudulent information during the account registration process, KYC verification, or at any subsequent point when information is requested by bce99.

8. Intellectual Property

All content on the bce99 platform, including but not limited to software, source code, databases, text, graphics, images, logos, trademarks, audio, video, and the overall look and feel of the platform, is the exclusive property of bce99 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the bce99 platform without the prior written consent of bce99.

9. Limitation of Liability

To the maximum extent permitted by applicable law, bce99, its directors, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not bce99 has been advised of the possibility of such damages.

In no event shall bce99's total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the platform exceed the total amount deposited by you into your bce99 account in the 30-day period immediately preceding the event giving rise to the claim.

10. Amendments to These Terms

bce99 reserves the right to modify, update, or replace any part of these Terms at any time and at its sole discretion. When material changes are made, bce99 will endeavour to notify registered players via the email address on file or via an in-platform notification. The revised Terms will be effective immediately upon publication at bce99.org/terms-conditions. Your continued use of the platform following the publication of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting bce99 support.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with generally accepted principles of international online gaming law. In the event of any dispute arising out of or in connection with these Terms or your use of the bce99 platform, you agree to first contact bce99 support to seek informal resolution. bce99 will endeavour to resolve all disputes within 14 business days of receiving a formal written complaint. If informal resolution is not achieved, the dispute may be escalated to bce99's designated alternative dispute resolution process, details of which are available from bce99 support upon request.